Leaders need to Communicate

Leaders Must Talk! Many misunderstandings in organisations occur when leaders of different departments don’t communicate well enough.

Unsatisfied employees
1 %

91 percent of 1,000 employees say their bosses lack comunication skills (Source)

Costs per employee per year
$ 1

Miscommunication cost even smaller companies of 100 employees an average of $420,000 per year (Source)

Leaders Must Talk!

It is tremendously important for leaders – on the same level of hierarchy – to communicate with each other and to be fully aligned. Many misunderstandings in organisations occur when leaders of different departments don’t know about each other’s motivations, approaches and goals. While the employees in department A might be well informed about recent decisions, people in department B may not – and that’s most likely the beginning of huge organisational problems. The employees start to wonder and argue. Silos may form and the overall focus loses direction.

I have seen this happen over and over again – even to well experienced and highly skilled leaders. Some basic and very simple rules and methods will help to improve communication within organisations.

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